You have the best
sales message in the world, yet, the prospect will not understand
your sales message. Your prospects will always understand it through a prism of
their own emotions: preconceptions, prejudices, and pre-existing beliefs ---
not your sales message. Your emotions effect your message, but not for the customer's emotion.
I did not understand
the last paragraph when Brian Tracy said that "business messages must be
personal, not just business." Brian said that if your customer will to buy
from an old friend if that same selling a similar your product, and your price,
the old friend gets the sales.
Every husband considers,
and believes, that a wife is easier to sell (accept him) --- except when she is
mad.
If your similar
product is better, if a customer prefers to buy with an old friend against a
new salesman (you are the new salesman) --- even if your better product, and
with a lower price. The old friend still makes the sales, not your better
product and lower priced.
You cannot say the
words that your "customer wants before you become their old friends." You must go deeper into the emotions of an a
customer. You must understand what makes their heart racing, what keeps them up
at night, and what drives them to do irrational, spontaneous, impulsive --- totally
emotional things.
Brian has a video
that tells all "http://www.symbiosis4u.us/MP4/BrianTracy-3Keys2NewThinking.html."
(8 minutes)
Next I found Mark
Ford, a sales mentor and has been teaching "the need to dive deep into the
thoughts, feelings, and emotions" of buyers. Mark Ford calls it the “Core
Buying Emotion.”
First, you know
exactly how to talk to them. Recognize
that all relationships are personal. There is no such thing as a business
relationship. Making a relationship must be a personal choice. It's up to you
to make that connection.
Second, because
you are a salesman, you are to continuously to offer a sale. Do not to use Fire, and then Ready, Aim ---
like a deer running into your car. You’ll remember that your buyer is NOT the first step of Fire, you
should began to Ready, Aim. Use the four
cornerstones of Ready, Aiming — rapport, generosity, accountability, and
transparency. If you leave out even one of them, the deer hits your bumper. The
relationship can't thrive as it should.
Third, you know
what design, images, colors, and styles will appeal to them and entice them to
buy and buy more often.
My office has
pictures with my family, two patents for archery, some business achievements,
and two posters of Teamwork (two mountaineers who climb a cliff) and Leadership
(with a powerful, running horse). When a salesman enters my office, he gives them
30 seconds to sell what they sell. Unless --- if the salesman enter my office
comment something in my office (you have two patents?), I will give a couple of
minutes --- unless the salesman comments the "pretty horse," not
about "Leadership."
Yes, the book is
judged by its cover.
Fourth, is called "asking
for the sale." Before you Fire, you aim your price product compared to
your comparisons. Here is the pattern:
A. Ask just two quality questions that
get people to openly describe something important in their life. Ask what they
want and why they want it.
B. Listen with eyes and ears. Listen
carefully to their answers. Note the words, images, and emotions they use.
C. Mirror. Remember the words your
customer uses. Take those words, images, and emotions and see how you can
honestly and rationally connect them to the products and services you offer.
Reflect all of this back to them. Realize that your prejudice can hinder a
relationship. It is the starting point from which you'll hold back a relationship.
Think of what the relationship could be "someday" --- and act.
D. Selling is a rejoice in the better
life, when you helped them achieve what they
find to buy, and deposit money in your bank.
Everyone loves to
buy, what they want, but everyone hates to be sell. Remember, your buyer is not
a buyer until you sell yourself. Every business messages must be personal, not
just business.
Be happy, healthy, wise, and abundance,
Tom Van Drielen
Symbiosis Enterprises
1175 Branham Lane #18907
San Jose, Ca. 95118
Home Office 408-723-4777
Linkedin www.linkedin.com/in/tvandrielen